Privacy policy

Information We Collect from Customers

We collect the following information from customers:

Name (including nicknames and pen names)
Age or date of birth
Email address
Phone number
Address
Information regarding your payment methods, such as credit cards, bank accounts, and electronic money
IDs used by customers on external services, and other information customers have authorized disclosure to linked services through their privacy settings on those external services
Identification information generated using cookies
Information about the OS and device you use, such as OS-generated IDs, device type, and device identifiers
Your activity history on our website, including time spent on the site, input history, and purchase history
Your usage history of our app, including launch times, input history, and purchase history
Purpose of Using Customer Information

We use the information collected from customers for the following purposes:

To accept registrations for our services, verify customer identity, and perform authentication
To manage customer usage history of our services
To process usage fee payments
To analyze customer activity history within our services and use it to maintain and improve our services
To provide information about our services
To respond to customer inquiries
To address violations of our terms or laws and regulations
To notify you of changes, suspension, termination, or cancellation of our services
To notify you of changes to our terms and conditions
For other purposes necessary to provide, maintain, protect, and improve our services
Security Measures Implemented

Regarding the security measures implemented by our company for the information obtained from customers, please contact the inquiry point listed at the end of this document. We will respond individually in accordance with applicable laws and regulations.

Provision to Third Parties

We will not provide personal data (as defined in Article 2, Paragraph 6 of the Personal Information Protection Act) obtained from customers to third parties (including those located outside Japan) without obtaining the customer's prior consent.

However, this does not apply in the following cases:

When outsourcing the handling of personal data
When our company or our services are acquired
When jointly using data with business partners (if specific joint use occurs, its details will be disclosed separately)
Other cases where disclosure to third parties is legally permitted
Changes to the Privacy Policy

We may change the content of this Privacy Policy as necessary. In such cases, we will announce or notify the effective date and content of the revised Privacy Policy by appropriate means.

Contact Us

If you wish to request disclosure, correction, suspension of use, or deletion of your information, please contact us at the email address below.

Mail address

business@maskoff.co.jp

In such cases, we will verify that the request is from the individual by the method we specify, such as presenting a driver's license. Please note that for requests to disclose information, an administrative fee of 1,000 yen per request will be charged regardless of whether the information is disclosed.

Company

MasKOFF INC.

Add

1-33-6 Ebisunishi, Shibuya-ku, Tokyo JP 150-0043

Translated with DeepL.com (free version)